How Railway Employees Use Professional Handheld Devices to Ensure Safe Operation

Have you ever noticed that some railway workers keep their phones close at hand while on duty, yet still handle their work with great efficiency? Today, let’s talk about the diverse and practical uses of mobile phones in railway staff’s daily work. Let’s take a look!

Station-Train Wireless Interactive Handheld Terminal

The station-train wireless interactive handheld terminal,

handheld device for short,

is one of the essential devices for crew members during on-board duty.

Compact and square in shape, it looks much like a smartphone,

serving as a portable “information center”.

Integrated with multiple powerful functions,

the handheld device supports electronic ticket checking,

verifies passengers’ travel information,

and monitors the real-time number of passengers on board.

It also enables online check-in completion,

compilation of passenger service records,

recording of water supply information, and other daily operational tasks.

The passenger work order inquiry function on the handheld terminal

is one of the most commonly used features for railway crew members.

After passengers register lost item information through the official Railway 12306 customer service,

train conductors will receive the corresponding work orders on their handheld devices.

They then conduct searches and provide timely replies based on the order details.

When key vulnerable passengers are traveling,

crew members also make special remarks via the handheld terminal,

so as to deliver more considerate and personalized travel services.

GSM-R Handheld Terminal

GSM-R handheld terminal, commonly referred to as G-network phone, is a dedicated wireless communication device for railways.

Within the coverage area of railway lines, it enables crew members to call station liaison officers, station operators, depot dispatch and command centers, and other departments.

It is used to transmit operation information, blockade mileage instructions and other work orders.

Stable signal connection can be guaranteed even in extra-long tunnels.

For on-site railway workers,

it serves as an indispensable communication tool.

In case of emergencies,

staff only need to dial the dedicated number

to get in touch with relevant personnel instantly.

It allows quick connection with competent departments

to timely deliver on-site updates and operational information.

Two-way Radio

For on-site staff from the track maintenance, signal and communication departments,

work teams are often spread far apart,

and most tasks require close coordination and joint efforts to complete.

This is where the walkie-talkie comes in handy.

Simply press the button to communicate in real time,

offering a quick and efficient way to exchange information.

Compared with other professional handheld devices,

the handheld terminals for the rolling stock department share an extremely similar appearance to ordinary smartphones.

It replaces the traditional paper-based 51C axle cards.

The recorded wheel data can be directly transmitted to the

Railway Freight Car Technical Management Information System,

realizing fully digital operations.

It not only greatly improves work efficiency,

but also significantly optimizes the overall workflow.

Simply aim at the barcode on the wheel,
give it a quick scan,
and you can easily accessdetailed information of the warehoused wheel sets.

Rail Service Link

Tiewutong is a video command platform built on mobile internet technology, integrating a multimedia intelligent communication platform and mobile video terminals. It is widely applied to emergency maintenance, construction and other on-site operations.

It is equipped with functions such as real-time mobile video monitoring, two-way visual intercom, group call, multi-party conference and personnel location tracking.

It transmits on-site conditions of emergency repairs and construction operations in real time, enabling relevant staff to conduct remote safety inspections and work progress checks.

It fully meets the practical demands in production organization, construction management, safety protection and emergency response.

Shopping Cart
Scroll to Top